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ERP for VoIP Services Management, Simplified with Caret IT


As an Odoo Gold Partner, we delivers seamless VoIP integration solutions that connect your communication systems with your Odoo ERP. Our expertise ensures your business achieves enhanced customer service, streamlined internal communications, and improved operational efficiency.

Transform Your Business Communication

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Unlock the Power of Odoo Phone System Integration

Our VoIP integration services eliminate communication silos, allowing your team to:


Access customer data instantly during calls


Track and analyze all customer interactions


Improve response times and service quality


Streamline internal workflows through automated call logging

Your VoIP Integration Partner With Odoo

Aircall 

It is an AI-powered customer communication platform with virtual agents, insights, and automation.

TATA Tele 

TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation.

RSPONSIV 

Sync contacts between Odoo and RSPONSIV, manage calls, create leads, log activities, send SMS, and access full communication history in one seamless workflow.

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Our valued partners

GoCongo
Bate GmbH
distrilink
Sybyl Limited
Aardug
PREBBiE Group
Telko
zest i/o
Alimenta Angola
click africa
Jiyo Pumps

Industry Use Cases: Who Benefits from Odoo VoIP?

01

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Call Centers

High-volume call handling with structured logging, instant customer info, and fast routing.

02

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Sales & Prospecting

Quick access to lead history, automated follow-ups, and CRM-integrated calling.

03

a man wearing a headset sitting in front of a computer

Customer Support

Faster resolution with on-screen ticket access, call history, and reduced repetition.

04

Project Teams

Collaborate better with call-task linking and real-time updates on project discussions.

Why Choose Caret IT for Your Odoo VoIP Integration?

As certified Odoo Gold Partners, we bring unmatched expertise to every integration project:

Deep Technical Knowledge 

Our specialists understand both Odoo ERP and VoIP technologies intimately.

Custom Implementation  

Tailored solutions designed around your specific business processes.

Seamless Integration 

Minimal disruption to your operations during implementation.

Ongoing Support 

Dedicated assistance ensuring continued optimal performance.

Frequently Asked Questions (FAQs)

Odoo VoIP is a fully integrated telephony system that allows users to make and receive calls directly from the Odoo ERP. It links communication with CRM, Sales, Helpdesk, and other modules for streamlined business management.

Odoo VoIP automates service processes such as call routing, logging, task creation, and integration with customer records—making it a powerful tool for ERP for VoIP services management.

Yes. It integrates seamlessly with Odoo CRM, Sales, Helpdesk, and Projects—turning your ERP into a unified communication hub.

Absolutely. Odoo VoIP supports call recording for compliance, training, and quality assurance purposes.

Yes. Each call is automatically linked to the customer’s profile, including call history, notes, tickets, and opportunities—making VoIP customer management simple and efficient.

Industries like call centers, sales teams, customer support, telecom, and project-driven businesses benefit greatly from Odoo VoIP’s integrated features and automation.

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