We're committed to being online and ensure to solve your problems.
We will be there to ensure your success. Caret IT offers complimentary support during the trial period, and standard and premium support packages after you buy.
Standard Technical Support
Includes
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Email support (connect@caretit.com), Submit issues via a ticketing system
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72-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
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Forum and online support
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Single point of contact from your company
Premium Technical Support
Includes
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Priority Skype: (caretsoftware) phone (+91 97141 41841) and email support (connect@caretit.com).
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24-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
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Up to 15 hours/Monthly of meshing support
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Priority bug fixes*
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Unlimited points of contact from your company.
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Dedicated Caret IT support contact
Complimentary Support
Includes
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With all Caret IT Services & Products, including demo servers, you receive complimentary technical support for the first 15 days.
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Odoo Support and maintenance service is a key service offered by Caret IT.
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Complimentary support
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Complimentary technical support is unlimited email support for Odoo installation, host, or re-installation of the Odoo ERP.
For more information about our premium support package. Additional hours of meshing support can be purchased for an additional fee.
Odoo AMC Services
Odoo Support and maintenance service is a key service offered by Caret IT.
We also ensure that our client’s queries are resolved on time.
Our dedicated team will provide you with highly professional support and perform AMC and updates for bug fixing & security.
Our Annual Maintenance Contract (AMC) provides great customer support.
We ensure that you will get all the help that you require throughout the year after you have implemented it in maintaining the software in the form of backend support, and updated versions.
Have a question about our Odoo Support & AMC Services?
Odoo Support Services can be obtained through the ticketing system by Odoo under a support contract. There are lots of partners which are providing services for Odoo support and maintenance on time and material basis.
Caret IT consulting practice has achieved its level from Ready Partners to Silver Partners in Odoo Partner Network. This competency means that Caret has demonstrated the ability to support customers to an optimum level. In addition, we stand behind our customers after the Odoo installation by providing Odoo technical support.
Odoo support and maintenance services 24 X 7 to our regular customers. Odoo partners like us not only assist you in gaining stability in Odoo but also attain remarkable for scaling your business in the long run. Contact Caret to grab a custom-fit plan.
