Odoo ERP Technical & Functional Support with Reliable AMC Services
With over 1,000+ Odoo issues resolved & more than 40+ Annual Maintenance Contracts (AMC) successfully managed, we're the trusted choice for businesses worldwide seeking expert Odoo assistance.
75% of Odoo support tickets are resolved within 24 hours, optimizing uptime and minimizing service interruptions.
We’re 99.9% committed to system uptime.
Caret IT provides complimentary support during your trial period, followed by standard and premium support packages once you make your purchase.
Technical
Standard Support
Includes
Start Now- Email support (connect@caretit.com), Submit issues via a ticketing system
- 72-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
- Forum and online support
- Single point of contact from your company
Technical
Premium Support
Includes
Start Now- Priority Skype (caretsoftware) and email support (connect@caretit.com)
- 24-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
- Up to 15 hours/Monthly of meshing support
- Unlimited points of contact from your company.
Technical
Complimentary Support
Includes
Contact Us- With all Caret IT Services & Products, including demo servers, you receive complimentary technical support for the first 15 days.
- We specialize in essential Odoo Support & Maintenance services, ensuring the continuous excellence of your system.
- Limitless email support for Odoo: installation, hosting & ERP reinstallation – your tech partner, always.
Why Caret IT is the Best Choice for Odoo Support Services
Keep your system up-to-date and bug-free
Skilled in providing Odoo ERP support, offering expert troubleshooting, issue resolution, and system optimization.
Proficient in Odoo module support, including troubleshooting and enhancing CRM, sales, accounting, and inventory management modules
Experienced in third-party Odoo integration support, ensuring seamless connectivity with platforms like WooCommerce, Shopify, Payment Gateway APIs, etc.
Expert in Odoo migration support, facilitating smooth data transfer and system upgrades/version upgrades.
Experienced in Odoo Hosting support, ensuring smooth deployment, monitoring, and troubleshooting on Odoo.SH, Cloud, AWS, Azure, and on-premises servers.
Frequently Asked Questions (FAQs) About Odoo Support & Maintenance
Odoo Support refers to ongoing assistance, troubleshooting, and system optimization services for your Odoo ERP.
An Annual Maintenance Contract (AMC) is a service agreement that ensures your Odoo system stays up-to-date, secure, and efficient throughout the year, offering regular maintenance, bug fixes, updates, and performance monitoring.
Our technical support covers a range of issues, including:
- Server and performance optimization
- Error troubleshooting in Odoo modules
- Bug fixes and security patches
- Custom code development and debugging
- Database optimization and management
- API integrations and troubleshooting
- Odoo upgrades and version migrations
We resolve 75% of Odoo support tickets within 24 hours, ensuring that your business experiences minimal downtime and maximum productivity.
Caret IT ensures a smooth and seamless data migration, using tools like XML-RPC and ETL processes to transfer data between Odoo versions or from external systems, ensuring data integrity and minimal disruption.
The cost of Odoo Support & AMC varies depending on the level of service required and the size of your business. We offer flexible support packages, including standard and premium options, to provide you with the best value based on your specific needs.
Our Odoo AMC service includes continuous system monitoring, bug fixes, version upgrades, security patches, and proactive support to address issues before they affect your business.
We also provide customized solutions and optimizations based on your specific business needs.
Caret IT offers expert Odoo support with a proven track record, resolving over 1,000 issues and maintaining over 100 AMCs.
We provide fast, reliable, and tailored support with a client-centric approach, ensuring your Odoo system operates at peak performance.
Yes! If you have an Annual Maintenance Contract (AMC), Odoo functional support is included as part of the service. We offer ongoing assistance to ensure that all functional aspects of your Odoo system are working optimally.
While in-house IT teams can handle some tasks, an Odoo AMC offers specialized support from Odoo-certified experts.
With proactive monitoring, custom solutions, and fast troubleshooting, you can ensure that your system operates efficiently without putting additional strain on your internal resources.
Getting started is easy! Simply reach out to our team for an initial consultation, where we’ll assess your needs, explain our services, and create a tailored plan for Odoo support and maintenance.
With AMC, our clients experience up to 30% savings on annual support costs, making it a more budget-friendly choice than pay-per-incident support.
> 90%
Client Retention Rate
45+
Odoo ERP Specialists
10+
Years of Tech Mastery
We're a Trusted
for Odoo support and implementation, bug fixing, system optimization, customizations, and regular maintenance.
255+
Successful Projects