We're committed to being online and ensure to solve your problems.
Caret IT will be there to ensure your success. Caret IT offers complimentary support during the trial period, and standard and premium support packages after you buy.
With all Caret IT Services & Products, including demo servers, you receive complimentary technical support for the first 15 days.
Complimentary technical support is unlimited email support for Odoo installation, host, or re-installation of the Odoo ERP.
Complimentary support does not include meshing support or training.
Standard Technical Support:
Standard technical support provides help to solve technical problems with the Odoo ERP, Bug fixes.
Email support (firstname.lastname@example.org), Submit issues via a ticketing system
72-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays)
Forum and online support
Single point of contact from your company
Standard support does not include training, customization, or meshing services.
Contact Caret IT for more information about our Standard Technical Support package.
Premium Technical Support:
The premium support package can be purchased annually. Premium support includes all the benefits of the standard support package and the following:
Priority Skype: (caretsoftware) phone (+91 98258 13958) and email support (email@example.com).
24-hour response time, Monday-Friday 9:30 AM-7:00 PM IST (except India Public holidays).
Up to 15 hours/Monthly of meshing support*.
Priority bug fixes*.
Unlimited points of contact from your company.
Dedicated Caret IT support contact.
*Contact us for more information about our premium support package. Additional hours of meshing support can be purchased for an additional fee.
FAQ for Odoo Support
Where I can get the Odoo Support?
Odoo Support Services can be obtained through the ticketing system by Odoo under a support contract. There are lots of partners which are providing services for Odoo support and maintenance on time and material basis.
Which Partner provides 24 X 7 Odoo support services?
Odoo support and maintenance services 24 X 7 to our regular customers. Odoo partners like us not only assist you in gaining stability in Odoo but also attain remarkable for scaling your business in the long run. Contact Caret to grab a custom-fit plan
Why choose Caret for your Odoo Support Services?
Caret consulting practice has achieved its level from Ready Partners to Silver Partners in Odoo Partner Network. This competency means that Caret has demonstrated the ability to support customers to an optimum level. In addition, we stand behind our customers after the Odoo installation by providing Odoo technical support
Contact Our Sales Team at firstname.lastname@example.org for more information.