We're committed to being online and ensure to solve your problems.

Caret IT will be there to ensure your success. Caret IT offers complimentary support during the trial period, and standard and premium support packages after you buy.

Complimentary Support:

  Includes

With all Caret IT Services & Products, including demo servers, you receive complimentary technical support for the first 15 days.

 Complimentary support

Complimentary technical support is unlimited email support for Odoo installation, host, or re-installation of the Odoo ERP.

Not Included:

Complimentary support does not include meshing support or training.

Standard Technical Support:

Standard technical support provides help to solve technical problems with the Odoo ERP, Bug fixes.

Includes

Email support (connect@caretit.com),  Submit issues via a ticketing system 

72 hour response time, Monday-Friday 9:30AM-7:00PM IST (except India Public holidays)

Forum and online support

Single point of contact from your company

Not Included:

Standard support does not include training, customization, or meshing services.

Contact Caret IT for more information about our Standard Technical Support package.

Premium Technical Support: 

 The premium support package can be purchased annually. Premium support includes all the benefits of the standard support package and the following:

 Includes:

Priority  Skype: (caretsoftware) phone (+91 98258 13958)  and email support (connect@caretit.com)

24 hour response time, Monday-Friday 9:30AM-7:00PM IST (except India Public holidays)

Up to 15 hours/Monthly of meshing support*

Priority bug fixes*

Unlimited points of contact from your company

Dedicated Caret IT support contact

*Contact us for more information about our premium support package. Additional hours of meshing support can be purchased for an additional fee.

FAQ for Odoo Support

 

Contact Our Sales Team at  sales@caretit.com for more information.


Contact for ERP Implementation, Digital Transformation, Counter Supervision of ERP and permenant partner support for ERP.

Ask for a Quote

Want to speak to us about Odoo ERP
Drop us a mail on: sales@caretit.com
Skype: caretsoftware

Let's talk

+91 9714141841